Privacy Policy

Introduction
At Mind & Matter we take your privacy seriously. This Policy explains when and why we collect your personal information, how we use it and how we keep it secure. We may update this Privacy Policy from time to time so please check by this page to ensure you’re happy with any changes. By interacting with our website, you’re agreeing to the terms of this Policy.
If you have any questions regarding this Policy, please contact mindandmatterhealing@gmail.com

Collection of information
We collect data in the following ways –
Information that is given to us by you. For example, when you visit, register or purchase services from www.mindandmatterhealing.com, you may be asked to provide information including your name, email address, contact details and home/business address (“personally identifiable information”).
Information that is collected automatically. For example, your IP address, information from cookies, information on your computer/device, usage habits and geographical location (“non-personally identifiable information”).

Use of information
We only use the information obtained for administrative/business purposes. This includes contacting you, improving our business and providing contractual obligations. On occasions, we may use information that you’ve provided us with for marketing our products and services that we feel may be of interest to you, unless you have “opted out”. You may “opt out” by clicking the “unsubscribe” button found on the bottom of the emails we send, or by contacting mindandmatterhealing@gmail.com.

Sharing of information
We will never transfer user information to any 3rd-party non-affiliated with Mind & Matter. We only share information in circumstances where we are legally obliged to do so, or to the extent necessary to run our business – this may include our selection of trusted 3rd-parties service providers – including the following: https://policies.google.com/, https://en-gb.wordpress.org/about/privacy/, https://mailchimp.com/legal/privacy/. There may also be links to 3rd-parties on our website, but please note this Privacy Policy applies only to that of Mind & Matter. When visiting linked sites, you should read and become familiar with their Privacy Policies too.

Security of information
We are committed to doing all that we can to ensure your information is kept safe. We have established systems and processes to prevent unauthorised access or disclosure of your data. For example, we use secure servers to store your information and only grant access to your information where necessary. Information is not kept for longer than necessary for the purpose it was collected for and our retention periods are reviewed regularly. Please be aware that any information you transmit over the internet can never be guaranteed 100% secure – whilst we strive to protect the information you provide, you do so at your own risk.

Legal basis of processing information

Under the GDPR, we are required to rely on one or more lawful grounds to process your personal information. We believe the following to be relevant:
a. Consent – Where you have provided specific consent for us to use your personal information in a certain way, like sending you a marketing email.
b. Contract – Where we are entering a contractual agreement with you, like suppling goods or services from our website.
c. Legal Obligation – Where necessary to comply with a legal or regulatory obligation which are part of the laws of England and Wales, like needing to disclose your information to pursue a court order.
d. Legitimate Interests – Where we rely on our legitimate interests, for example: improve and analyse our website, charge for products and services, market the products and services which we think will be of interest, respond to enquiries and keep a record of correspondence, prevent crime or suspected criminal behaviour such as fraud, resolve potential disputes, keep our website safe and secure, identity consumer trends and measure website usage.

Your rights
Under the GDPR, you are entitled to see the personal information held about you. You can email mindandmatterhealing@gmail.com to request a copy of the information we hold and make any necessary changes to ensure that it is accurate. You may be required to provide proof of your identity and pay an administration fee (up to a maximum of £10.00). Please note that exceptions do apply and we recommend you review the guidance published by the UK’s ICO.

Cookies
‘Cookies’ are small pieces of data that are stored by your browser, on your chosen computer or device. You can think of Cookies as a ‘memory’ for the website. This means that when you return, the service or third party recognises you and can therefore react appropriately, such as remembering user preferences. Like many other websites, Mind & Matter uses Cookies to help customise your experience. By using our website, you agree that (unless you have them disabled in your browser) we can place Cookies on your device in accordance with this Policy. You can turn off Cookies at any time through your browser settings, however, please be advised this may impact your online experience with us.

We also may use Google Analytics for the following purposes:
• Remarketing (this means you may see our ads on other third-party websites).
• Google Search & Display Network Reporting (this means we can report on how our ad performance, and other uses of ad services, are related to visits on our site).
• Google Analytics Demographics and Interest Reporting (this means to help with our marketing strategy we may on occasions use data from Google’s interest-based advertising, or 3rd party audience data such as age, gender and interests (non-personally identifiable).

You can turn off Google Analytics by using this browser add-on, or you can customise your Google Analytics for Display Advertising settings on this Google Ad Settings page.

Copyright
No material from this Site may be copied, modified, or used in any way expect when agreed by Mind & Matter. All content on this site are trademarks of Mind & Matter unless stated otherwise. Other trademarks which appear on this site are owned by the relevant proprietor. All rights relating to such trademarks are reserved.
Disclaimer
This site is controlled and operated by Mind & Matter from the United Kingdom and complies with English law. All visits to this site, both UK and international, shall be governed by English law. We use reasonable efforts to include accurate information on our site however we make no warranties to its accuracy and assume to no liability for any errors in the content of the site.

This Privacy Policy was last updated on 3rd October 2019.